CXB Message File

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The Messaging File format is used to trigger a message from the Relay Customer Experience Builder (CXB) user interface to one or more Customers or Patients, identified by the ccid field.

Data File Properties: CXB Message

Property

Data Type

Length

Required

Description

ccid

string

100

Yes

The unique identifier of the Customer.

asset_id

string

100

No

The asset_id can be used to override the default branding on the message.

input_xxx

string

100

No

Input parameters to be used in the experience. Each input parameter is prefixed with "input_" followed by the input parameter name.

  • Custom input parameters are provided by the Client.
  • Zero or more input_ parameters can be specified.
  • Different input_ parameters can be specified on each row in the file.
  • The maximum length of each input_ parameter is 100 characters.