CXB Message File

Updated on 13 Nov 2024
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The Messaging File format is used to trigger a message from the Relay Customer Experience Builder (CXB) user interface to one or more Customers or Patients, identified by the ccid field.

Data File Properties: CXB Message

Property	Data Type	Length	Required	Description
ccid	string	100	Yes	The unique identifier of the Customer.
asset_id	string	100	No	The asset_id can be used to override the default branding on the message.
input_xxx	string	100	No	Input parameters to be used in the experience. Each input parameter is prefixed with "input_" followed by the input parameter name. Custom input parameters are provided by the Client. Zero or more input_ parameters can be specified. Different input_ parameters can be specified on each row in the file. The maximum length of each input_ parameter is 100 characters.

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