---
title: "Installation"
slug: "installation"
updated: 2026-09-23T15:44:45Z
published: 2026-09-23T15:44:45Z
canonical: "docs.relaynetwork.com/installation"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.relaynetwork.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation

> [!CAUTION]
> STOP
> 
> In order to continue, you should have received a .zip file from Relay that will be used for the installation process.

## Installing the Relay Package

| Step # | Description | Salesforce Marketing Cloud |
| --- | --- | --- |
| 1 | - Select Package Manager from the Platform tab | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.28.19 AM(1).png) |
| 2 | - Select the Deployment tab, press the Deploy button and Select Upload from File | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.31.35 AM.png) |
| 3 | - Browse for the .zip file provided on the day of your integration and drop it into the Package Upload area. | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.34.51 AM.png) |
| 4 | - For Destination FTP, choose ExactTarget Enhanced SFTP. **Note:** This is a temporary selection to move forward with the package installation. We will come back to this section later to update the appropriate destinations. | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/image-1763741474849.png) |
| 5 | - Select Next under Package Customization. | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.37.01 AM.png) |
| 6 | - Review the items to be deployed and then select Deploy under Item Validation and Usage. - After the deployment of the zip file is complete, the deployment details will be displayed in the window. | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.39.00 AM.png) |

## Creating the Application Package

| Step # | Description | Salesforce Marketing Cloud |
| --- | --- | --- |
| 1 | - Login into Salesforce Marketing cloud using an administrator account. - Under the logged in user drop down menu, select Setup. | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.40.22 AM.png) |
| 2 | - Under Setup → Platform Tools → Apps select Installed Packages - Click New | ![](https://cdn.us.document360.io/6738087b-455d-402f-b70a-a44a4231547e/Images/Documentation/Screenshot 2026-09-23 at 11.42.51 AM.png) |
| 3 | - Enter package Name and optional Description |  |