Phone Management File
  • 13 Nov 2024
  • 1 Minute to read
  • Dark
    Light

Phone Management File

  • Dark
    Light

Article summary

The Phone Management File format is used to add or remove phone numbers from/to Customers or Patients, identified by the ccid column.

Each row identifies a single ccid.

Data File Properties: Phone Management

Property

Data Type

Length

Required

Description

ccid

string

100

Yes

The unique identifier of the Customer.

phone_number

string

10

Yes

The phone number associated with the Customer or Patient expressed only using numeric values.

action

string

Yes

Identifies the phone management action to take.

Valid values are:

  add          Add the phone number to the Customer or Patient identified by the ccid field.

  remove    Remove the phone number from the Customer or Patient identified by the ccid                      field.

consent_type

string

No

Specifies the type of consent assigned to Customer's or Patient's phone number.

Valid values are:

  written    The phone number will have express written consent.

  express   The phone number will have express consent.

  stop         The phone number will have stop consent.

client_source

string

No

Identifies the secondary source where the event originated from. This value can be passed in during a phone add process by Client.


Was this article helpful?

ESC

Eddy AI, facilitating knowledge discovery through conversational intelligence