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    Obtaining API Keys
    • 08 Aug 2025
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    Contents

    Obtaining API Keys

    • Updated on 08 Aug 2025
    • 1 Minute to read
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    Article summary

    The API keys used to authenticate can be accessed within CX Builder by any user with Client Admin or Client User with Integration permissions in the system.  This feature is available in both the Staging and Production environments.

    Step #

    Description

    CX Builder

    1

    Once you are signed in, click on the API Management in the left menu column. If you do not have an active API key, click on Create.

    Note: If you do not see the API Management module on the left menu, please check that you have either Client Admin or Client User with Integration Permissions in the system.

    2

    Once the API key is created, it will automatically be masked.  You have the ability to view or copy the key using the icons located to the right of the key.

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